Dear Guest!

The staff at Normafa Club House strive to ensure that our guests enjoy their stay in the Hotel. As such, we would like to ask you to please adhere to the following rules of the Hotel during your stay. This policy is relevant to all guests and visitors at Normafa Club House.

General Information

Opening hours of the hotel: 24 hours a day

Check in: 15:00

Check out: 11:00

Opening hours of the reception, phone number of the reception: 00:00-24:00, +36 (1) 395-6505

Opening hours of the restaurant: 07:30 – 22:00
Opening hours of the lounge: 07:30 – 23:30

Meals are served at the following times in the restaurant:

Breakfast: 08:00 – 09:30
Lunch: 13:00 – 14:30
Dinner: 19:00 -20:30

Guests can order food/drinks during the opening hours of the restaurant from the current menu customized for the event.

Housekeeping

We provide daily housekeeping. Room inventory (pillows, linen, towels, bathrobes etc.) are intended for you use while staying at the hotel and are not to be removed from the premises.

Dietary restrictions/allergies

Please inform Normafa Club House if you have any special dietary requirements or food allergies.

Normafa Club House makes great effort to ensure our personnel are aware of the seriousness of food allergies but as always, there is a risk of cross contamination. There is also the possibility that manufacturers of the commercial

food we use may change product labels at any time without notice, and as such, guests with possible food allergies need to be aware of this risk.

Normafa Club House does not take any responsibility for allergic reactions caused by food or drink that is consumed at or prepared by Normafa Club House.

Behaviour in the hotel

Only registered guests can stay in the hotel rooms.

Proper attire is required in all public areas of the hotel.

Removing food or drink (or items such as cutlery, glassware and plates) from the restaurant is strictly prohibited. Please refrain from taking these items to your room.

All inventory of the rooms must not be removed from the hotel premises and should be used for the purpose of which they are intended.

Bringing alcohol on to the premises is also prohibited. Anyone under the age of 18 is strictly forbidden to consume alcohol anywhere on the premises.

Please leave the room key at the reception and inform the reception if you leave the hotel. Also, please inform the reception when you have returned to the hotel.

Inform reception immediately if you lose your hotel keys.

The guest is responsible for damages caused to hotel´s property according to the relevant provisions and regulations.

Children under the age of fourteen can stay in the hotel under adult supervision.

Our hotel is 100% smoke-free

Smoking is prohibited in the hotel area and in the hotel rooms! Smoking is only allowed in the designated smoking areas.

We do not permit smoking and/or using marijuana, illegal drugs and we do not permit any other activity, which results smoke in the air.

Use of open flames/fire is prohibited.

Use and storage of flammable materials or explosives, fireworks, electric cooking and heating appliances are prohibited anywhere on hotel property.

It is compulsory for every guest to follow fire and accident prevention regulations.

Security

In the public areas of the hotel, electronic surveillance systems are installed with the aim of providing safety and security services for our guests and visitors.

Before you check out, please ensure your hotel room door is closed securely. Lost property items should be handed in at reception.

Normafa Club House does not take any responsibility for the valuables of our guests and the hotel is not liable in the case of loss or theft of the guest’s valuables.

Animals

Animals are not permitted on the grounds and in the facilities of Normafa Club House.

Wellness, the fitness room and the sports ground:

Opening hours of the wellness facilities: 10:00 – 20:30

Opening hours of the fitness room: 10:00 – 20:30

Opening hours of the sports ground: 10:00 –20:30

Normafa Club House reserves the right to differ from the opening hours occasionally regarding the events organized in the hotel area about which our guests will be properly informed.

We would like to ensure a safe and comfortable environment in our club. We kindly ask you to accept and adhere to the following rules:

Use of the fitness room and equipment, sports ground and the wellness facilities (swimming pool, jacuzzi, sauna etc.) is at your own risk. Normafa Club House shall not be liable for any injuries or damages of the guest that arise from the guest’s breach of the house rules or from the improper use of the equipment/facilities of the Normafa Club House. Our hotel does not take responsibility for any accidents.

The use of the fitness/sport/wellness facilities (swimming pool, jacuzzi, sauna etc.) is not recommended if you have cardiovascular and respiratory conditions, cancer, incontinence, acute inflammation, tuberculosis, thrombosis, varicose veins, infectious diseases, contagious skin diseases, hyperthyroidism, epilepsy, cardiac arrhythmia, fever, untreated hypertension, fatigue, and pregnancy – if you have any of these conditions above, use of the above mentioned facilities is at your own risk.

Please wear appropriate sport clothing and sport shoes in the fitness room.

Before entering the swimming pool, please use the shower and the foot-disinfector. Swimwear must be worn in the pool at all times.

Please shower before entering the Sauna. Swimwear or slippers must not be worn in the Sauna. For hygiene reasons, please sit on the sauna-bench with a towel. Please use the shower after using the sauna.

It is PROHIBITED:

– to walk around in street-shoes in the wellness area and in the fitness room,

– to jump into the pools (Jacuzzi), to splash, to throw balls

 – to use the wellness facilities in the following conditions: infectious skin-diseases or open skin injuries, infectious gastrointestinal diseases, fever, under the influence of alcohol, drugs or any other intoxicating substances (narcotic medications), diseases which could cause cramps and/or loss of consciousness

– to take food, drinks or glass into the wellness area

The hotel does not take any responsibility for any valuables left in the wellness facilities, fitness room or on the sports ground.